kimmie nguyen:

Summatime Lounging

Making life easier one bicycle delivery at a time, via Daily Candy.

Wine Not
Dilemma: The Bordeaux runs dry before you queue up the DVR. Depending on the monthly deal, Rewinery delivers a single (short film) or three-pack (triple feature) of boutique wines in about an hour (’til 11 p.m.), so things stay sexy through the closing credits. If you’re not thrilled with your selection, you get a free bottle in its place.

Banh in the Oven
If breakfast is the most important meal and Mom wants you home for dinner, what’s one to do in between? Email Jessica Nguyen of Banh Mi Love You Long Time, who brings traditional Vietnamese sandwiches (curry spice chicken, slow-cooked pulled pork, vegan curry tofu) to your hungry paws.

Hey, Mr. Postman
Cutbacks at USPS have left you pining for your favorite letter bearer. One-up him with Postmates, which picks up and delivers anything you can think of (within reason) in the city limits in two hours or less via a handy app. Get sweet on them: It’s also the go-to carrier for American Cupcake and That Takes the Cake.

Bring on the Blooms
Being a recluse gets dreary. Liven things up with a sustainable bouquet by the ecominded ladies at Farmgirl Flowers, who source blossoms from within 200 miles of SF. Order before noon, and you’ll be swaddled in buds by 5 p.m. (for an additional fee).

 

 

Dear Path

Coworkers laughed at my rant this morning after discovering you had disabled my account. Apparently it'd been flagged for violating the terms of service, something about possibly being underage and/or impersonating others.

I get that publishing sites do this sort of account sweeping every now and then. But how about letting someone know that this is going to happen and they should do x,y and z to avoid it? Even sending an email notification after the fact would be an okay alternative.

Instead I was presented with the login screen when I opened your app. Given that I'd been out drinking with @deflatermouse, I blamed the shots of whiskey for not remembering my password. After repeatedly trying all combinations of passwords, I finally gave up. How was I going to post a photo of the sky and my food and check-in to my mayorships and cross-post to Foursquare, Twitter and Facebook? Ah, the agony. Mind you, it didn't even cross my mind to use Instagram or Facebook directly. As-if. This morning I used your forgot password form and found out my account was deactivated. OH Shit, I must have been REALLY DRUNK last night and accidentally hit the deactivate button-or-link-on-an-obscure-account-page-that-I-don't-even-remember-going-to and wiped everything out.

eep.

Like any good, savvy albeit lazy consumer, I looked for a contact number on your help pages. When that failed, I completed the steps in one of the knowledge articles and found the account wasn't just deactivated, it had been "administratively disabled". Slight difference, perhaps you should have alerted me in the three previous forms that was the case. Finally after several email exchanges with your customer support rep, my account has been reinstated and no more tweets had to be slain as part of the mission.

So in wrapping up I'd like to note that you've just received another round of funding. How 'bout putting some of those dollars into a little bit more customer service polish?

All the Best,

Kimmie

 

 

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